Aged Care Complaints Commissioner videos
The April 2017 Complaints Matter 2017 conference was the first event hosted by the Aged Care Complaints Commissioner.
The event offered 100 industry and consumer stakeholders the opportunity to be a part of the ongoing discussion around the importance of complaints in aged care and other sectors.
Australian and international speakers from different industries took the stage, a panel discussion was hosted by the Complaints Commissioner Rae Lamb and an interactive workshop aimed at giving people insights into the different perspectives of a complaint story was conducted.
The Commission has uploaded videos of each of the speaker’s presentations and the panel discussion to its official YouTube channel.
Links to each of the videos are available below:
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8 June 2017.