Recommendations of review into COVID outbreaks in aged care accepted

The Federal Government has accepted all 38 recommendations from a review into COVID-19 outbreaks in residential aged care facilities.


Minister for Health and Aged Care, Greg Hunt, and Minister for Senior Australians and Aged Care Services, Richard Colbeck said the review was an important blueprint as we navigate the ongoing impact of the pandemic.


Mr Hunt said, “The review’s 38 recommendations will help aged care facility administrators better prepare for and respond to future COVID-19 outbreaks and will assist the Government in monitoring and evaluating these measures.”


Mr Colbeck said the review was already guiding measures for the protection of aged care residents and workers in the current New South Wales, Victoria and ACT outbreaks.


“Importantly, the findings show that while community transmission is the biggest predictor of COVID 19 outbreaks in aged care settings, effective leadership at all levels is the most critical factor in defending against the virus,” Mr Colbeck said.


The report outlines nine key lines of defence to minimise risk of COVID-19 outbreaks:

  • Built environment and infrastructure;
  • Clinical care;
  • Effective interagency communication;
  • Emergency response;
  • Infection prevention and control;
  • Leadership, management and governance;
  • Planning and preparation;
  • Preventing social isolation; and
  • Workforce and staff mental health.


The Australian Health Protection Principal Committee (AHPPC) and its Aged Care Advisory Group have considered the recommendations.


Mr Hunt said the Government will continue to adapt the way it prepares for and responds to an outbreak, based on what has been learned.


“This will be done in collaboration with the aged care sector, state and territory governments and health authorities,” Mr Hunt said.


“It will also be important that, as the community transitions to living with COVID, we continue with critical strategies such as vaccinations and testing, so that aged care residents and staff are protected.”


Mr Colbeck said since the start of the COVID-19 pandemic, the Government has committed over $2.1 billion in funding for aged care COVID support.


The Ministers thanked the authors of the review and the residents, families, friends, carers, providers and workers who contributed to this and the previous four independent reviews.

The full report can be seen at


Please note that the release of the report may be confronting for anyone affected by the impact of the pandemic on Australia’s aged care sector. The following support is available:

  • The Older Persons Advocacy Network can be reached on 1800 700 600
  • The Australian Centre for Grief and Bereavement can be reached on 1800 22 22 00
  • The Essential Network for health professionals– a website and mobile app by the Black Dog Institute available at or via the Google Play and Apple Store
  • Smiling Mind – a mobile application with practical tools to support good mental health during challenging times, available via the Google Play and Apple Store.


Aged care workers can also access mental health support available to all Australians including:

  • Beyond Blue Coronavirus Mental Wellbeing Support Service can be reached on 1800 512 348 or at
  • Lifeline can be reached on 13 11 14
  • Head to Health provides access to free and low cost digital and phone mental health services and supports, available at


2 November 2021.